We only ship to the credit card billing address or a verified pay pal address and do not accept address redirects. A signature will be required on delivery (excluding any form of signature waiver). Please contact us before placing an order if you need the item shipped to an alternative address or use a signature waiver; we can provide a solution if you require either of these options.
Before making a purchase, it is the buyer's responsibility to make themselves aware of the duty, sales tax or fees their country's government may charge them. Worcester Antiques Ltd is not responsible for any import duty, sales tax (VAT/GST/PST/HST) or admin processing fees charged at border entry.
Post Brexit: UK to EU shipments are now classed as imports, the same as if purchased from the rest of the world outside the EU. Meaning, import sales tax (VAT), duty and fees are now charged at the border by their government. Additionally, this will attract a couriers admin processing fee (typically €15 for EU brokerage).
The price, item description, and insured value will all be the same and used on the customs declaration commercial invoice. The time guaranteed couriers are proficient with expediting packages through customs. We know how to complete a customs declaration/commercial invoice, which minimizes unnecessary delays. However, we cannot control any unforeseen delays due to customs. If import taxes are due, the courier company may require payment via its payment portal before continuing the delivery process.
We will only post items that are legally allowed to be imported into the buyers country.
Our International Priority Time Guaranteed Courier Service will track the package end to end and remain in control until delivered. The same courier company we dispatch with is the same courier who delivers the package to your door, which reduces the risk of loss or delay while also offering insurance for the full value of the collectible or antique item that you have purchased. We can track your package end-to-end and will inform you of the delivery day.
For small items of value up to £200 and package weight up to 2kg we offer Royal Mail International Tracked or Signed as an International postage option
Items sent via Royal Mail, when appropriate, will still be liable for Import Duty and Taxes and subsequent admin charges, the item may be held until payment is made or you may receive an invoice following delivery. If this happens the hold up will be longer than the time guaranteed service, but much less than a non-tracked non-priority service
The transit time is usually within 7 working days to most parts of the world but is not a time guaranteed service, however this service does provide full insurance for Antiques and Collectibles.
Transit time can be stretched at times, especially near Christmas, and deep within Royal Mail's terms and condition they do state to allow up to 25 working days and we would recommend you consider whether a time guaranteed service would be more appropriate
The services do provide tracking and confirmation of delivery.
When choosing between the two we use International Tracked, but it is not always available to every destination and therefore International Signed will be used,
Both methods are far superior to International Standard which we will not use, it does not offer any form of tracking and don't even ask about International Economy!
If your Country is not on the drop down selection list when you "add to cart" it means we may not ship to your Country. In such cases you will need to email us with your location & address. We can then reserve the antique or collectible item. We will then search for the best currently available delivery option and market price. We can also verify the item in question against any import restriction for your country.